Refund & Cancellation Policy
Effective date: [EFFECTIVE DATE]
Purchases through the App Store or Google Play
Purchases and subscriptions made through the Apple App Store or Google Play are billed by Apple or Google, and refunds for those purchases are handled directly by them under their own policies. Rapidality LLC cannot issue refunds for purchases made through these stores.
- Apple: Request a refund from Apple
- Google Play: Request a refund from Google Play
Purchases made directly from Rapidality
Any purchase made directly from Rapidality LLC (for example, a payment processed via Stripe) is refundable within 14 days of purchase. To request a refund, email support@rapidality.com from the address associated with your purchase and include your receipt or order reference. Refunds are issued to the original payment method.
Cancelling a subscription
Subscriptions can be canceled at any time. After cancellation, your subscription remains active until the end of the current billing period, and you will not be charged again. Subscriptions purchased through the App Store or Google Play are canceled in your Apple or Google account settings; subscriptions purchased directly from Rapidality can be canceled by emailing support@rapidality.com.
Questions
Contact us at support@rapidality.com. Rapidality LLC, 500 4th St NW, Suite 102 #2020, Albuquerque, NM 87102.